Dusturbances in payment transactions

Incident Report for Tickster

Resolved

This incident has been resolved.
Posted May 21, 2026 - 15:39 CEST

Monitoring

A fix has been implemented and NETS are monitoring the results.
Posted May 21, 2026 - 14:28 CEST

Identified

NETS Denmark is currently experiencing an ongoing network issue causing transactions to be declined. The issue is under investigation by them.

Transaction flow affected through Tickster:

- Dankort
- SoftPay via NETS
Posted May 21, 2026 - 12:54 CEST